Enterprise software too difficult for scheduling crews for daily operations?

 

Challenge at Utilities Today
While Engineering is able to use existing legacy systems, GIS applications, or Customer Information Systems (CIS) to generate service and work orders, these systems are difficult for daily scheduling and operations activity.

CrewManager's Role
CrewManager fills in the missing link in most existing enterprise software at Utilities - work order management, crew scheduling, timekeeping, reporting, and job progress coordination. Weekly meetings become productive with CrewManager projected on a screen, helping everyone coordinate work, schedules and progress.

Integration
Utilities are using CrewManager as a stand-alone Work Management System (WMS) or in conjunction with their incumbent systems. With CrewManager's powerful Integration Module, work-orders can be automatically brought into CrewManager from external systems giving Operations the ability to now schedule all work on CrewManager's user-friendly drag and drop scheduler. Similarly, timesheets from CrewManager can be sent to a utility's payroll system.




Dispatching
Dispatchers take trouble calls in a database-driven module, dispatch trucks assigned to that region, and close out trouble tickets. A total cost of outage is calculated by CrewManager based on utility parameters.

Reports
Spending days and vast amounts of effort to generate reports is a thing of the past. With the click of the mouse, view and print numerous reports from CrewManager such as labor forecast, workload vs labor availability, jobs completed, number of poles changed out/replaced, and many more reports pertinent to you using the Report Writer tool.