Work Scheduling and Mobile Workforce Management
Utilities use CrewManager to manage and schedule all
utility work. CrewManager works with your WMS, AMS, CIS,
GIS, AVL and other applications to consolidate all work
into one system for integrated planning, scheduling and
dispatching, providing utility wide visibility and
tracking of work.
With CrewManager, all
stakeholders along the work order chain are connected
with each other within a transparent platform for
successful team coordination and execution of work.
CrewManager routes relevant information to each employee
to effectively manage their tasks.
Schedulers
have powerful tools such as resource loading and
geospatial maps to effectively schedule all work.
Engineering, Operations and Customer Service personnel
have visibility of work order status. Your mobile
workforce electronically receives and processes work
orders in the field, saving time and paper.
If a
utility has a wireless network with full or partial
coverage in its service area, the workforce can work in
online and offline modes in CrewManager. If a utility
doesn’t have wireless coverage, users can work in
offline mode on their mobile devices and synchronize
information to office servers.
Features
- Electronic work order distribution, tracking and close out
- Mobile workforce management
- Geospatial maps to schedule and monitor work and crews
- Electronic work or service orders and timecards for field workfroce
- Accounting and FERC codes for work orders and timesheets
- Tracking training and certifications for employees
- Annual operating plans, Dashboard and reports and KPI's
Benefits
- Integrates with WMS, CIS, AMS, AVL, GIS systems to schedule all utility work
- Replaces a paper-based process with a mobile workforce management solution
- Enables utility staff to dispatch and close out work electronically
- Enables crews to receive and process work orders and timesheets in the field
- Fast adoption by users
- Quick implementation of a few months
Why Utilities Choose CrewManager
- Cost effective software licensing and implementation
- Provides visibility and consistency on all work
- Integrates with utility's existing systems
- Enahances productivity
- Excellent implementation and support, alleviating utility IT time



