Customer Testimonials

"With its clean .NET interface, and its demonstrated scheduling and integration capabilities, CrewManager was the appropriate choice for a $1.2 Billion revenue utility like NorthWestern Energy with multiple cities and operating areas. When you see a conference room full of Operations, Construction, and IT personnel, who are well versed in enterprise software, light up at the sight and workings of a visual, drag and drop work planning and scheduling system, you know you have found the right tool for your operating areas."

Donnell Kuchtyn
IT Project Manager, NWE
www.northwesternenergy.com

"After an evaluation of work planning and scheduling systems in the utility market, NWE awarded the contract to Unique Business Systems for its CrewManager software in December 2009. CrewManager aligned nicely with our initial requirements and specifications and we are anxious to get to implementation so that we can begin to schedule our resources from a consistent and transparent platform."

Mike Schmit
General Manager of Construction, NWE
www.northwesternenergy.com

"We are pleased at the culmination of our search. Our General Managers and Division Managers are also looking forward to analyzing data and metrics with CrewManager’s reporting and graphical display modules."

Jeanne Vold
Lead Director, IT, NWE
www.northwesternenergy.com

"CrewManager supplied the missing piece to the puzzle. We can now manage and schedule work using CrewManager in the front end, while still being able to use our legacy work management applications in the back end and exporting their data to CrewManager."

"We have found the right partner in UBS. They supplied software that has enhanced our existing work process and helped make the parts work as a whole. We are looking forward to completing the critical integrations, and generating central reports from CrewManager with inputs from various EWEB systems."

Larry George
Configuration Manager and Project Sponsor
Eugene Water and Electric Board
www.eweb.org

“It’s nice to see the project moving along so well. The workgroups have done a great job configuring the software. We asked ourselves what the true mark of success would be for the project and determined that if people used it and it became the way of doing business then that would be a success. After only four months of operation with the first workgroups we are approaching the 1000 job mark…enough said. UBS has been great to work with and answer all our questions. Their great customer support has also contributed to the success of the project.”

Bryan Bradford
Implementation Phase Project Manager
Eugene Water and Electric Board
www.eweb.org

“Our goal was to make our work process paperless. With a financial and inventory system called HTE and an engineering design tool called UtilityCenter in use for some time, we needed a system to manage work orders and crew scheduling in order for us to go fully electronic. CrewManager was chosen to make this a reality.”
Tom Bell
Director, Marietta Power
www.mariettapower.com
 

“Our engineering, operations, and warehouse personnel are now working within a visible electronic loop from job initiation to job closeout. Where we previously needed a lot of paper and phone calls to manage a single job, our teams now coordinate easily in a paper-free environment.”
Art Miscally
Engineering Manager and Project Leader, Marietta Power
www.mariettapower.com
 

“Our crews used to have to come in to the office every morning to collect paper work orders and then return again in the evening to submit the completed orders. Now with CrewManager loaded on their toughbooks, the crews receive their service orders directly in the field over our cellular mobile network. When they’ve completed the job in CrewManager, the data is relayed back wirelessly to the dispatchers who close out the job.”
Hulet Norvell
Utility Applications Network Analyst, Marietta Power
www.mariettapower.com

"CrewManager provides Turlock Irrigation District Engineering and Line Departments benefits that our conventional scheduling methods couldn't. Within this one system we can all easily access the same information, view the pipeline of jobs, forecast resource requirements, and schedule efficiently to meet planned dates. And it's easy for everyone to use."
Wade Cockrell
Line Department Manager, Turlock Irrigation District Water and Power
www.tid.org
 

“What you don't see in CrewManager until it is up and running and someone has a question, is the support of the folks at Unique Business Systems. The commitment of the people behind the scenes is absolutely the best in any business! No question or problem is too small or unrealistic. These people believe in their product and will not let it fail to meet your needs, whatever it takes.”
Phil Rennaker
Power Supply Specialist, Denton Municipal Electric
www.dmepower.com