| Giuffre Bros
Cranes Inc
In the rental industry, dealers have customers. Customers need
equipment. Equipment need servicing, servicing means parts, Parts need ordering,
Ordering needs vendors, vendors need payment. Payment require revenue. All of
these things need tracking and will quickly CONSUME your staff and flood them
with information and methods to track all this information.
When we analyzed all of our departments, we realized that our team were buried in spread sheets.
Our company has spent so much time tracking all of this information that we have had little time
to spend in the area that matters most, taking the best possible care of the
customer. When we analyzed all of our departments, and all of our branches we
quickly realized that our team were buried in spread sheets, 3rd party software
applications, reports, and forms creating an over whelming flood that required
constant bailing by our employees just to keep up. Some of our employees felt
that they couldn't even take vacation time for fear their delicate departments
would fall apart while they were gone!
The solution was clear, we needed a tool that would
shift all of this data into one central place so it could work together
to help us "pump out the bilge" so to speak. We approached Unique
Business Systems to see if they had a current solution to replace our 15
year old UBS product that had proven to be one of the most valuable
tools in our organization. I immediately put out a call to UBS President
Pradeep Batra and explained our problem. Pradeep assured me that I could
throw away my bucket, and stop bailing.
Over the past 2 years, we have worked closely with
Unique Business Systems to evolve a software package
CR2 has exceeded our expectations of what a Multi-branch company-wide software solution should be.
that we feel is the
most comprehensive, and customized package available to our industry.
Enter CR2. CR2 has exceeded our expectations of what a Multi-branch
company-wide software solution should be. In some cases was have
actually adapted our business process just to be able to take advantage
of all that CR2 has to offer.
CR2 has virtually bailed out the flood of spreadsheets,
forms, and files and by bringing all of our information into one
centralized place allowing us to know what we need to know, when we need
to know it, and has allowed all of our branches to start working
together more like branches of the same company instead of separate
companies all together. With less time spent working with spread sheets
and forms, we can spend more time doing what we have done best for 47
years. Being the best, and largest boom truck dealer in the world.
Dominic Giuffre Jr.
Giuffre Bros. Cranes Inc |
