R2 Support
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Unique Business Systems is dedicated to providing
you with quick, efficient and knowledgeable
technical support for your R2 system. Our
technicians and support staff are full service
employees who are thoroughly trained to take
ownership of your specific software issue.
How to Contact
R2 Support:
There are three methods to contact R2 Support.
Suggested methods are listed first: | |
| Email: |
The quickest
method of submitting your issue to R2 support is
to send an email to
r2support@unibiz.com. Your email
automatically gets entered into the support
queue and assigned a ticket number. |
| |
|
| Support
Site: |
You can
directly log into the support system using your
own username and password (supplied when your
account when live). Here you can enter tickets
and view the history of all your tickets. |
| |
|
| Phone: |
Call
1-800-669-4827 or leave a message at extension
100 which will be directly forwarded to R2
support. Please use this only for emergencies.
Note: This number is only available during UBS
business hours (8:00am to 5:00pm PST) |
|
|
|
R2 Support
Hours
5:00am
to 6:00pm (PST)
(Weekend Premium support is available.
Please call 310-396-3929 to inquire about this service).
Please note: R2 support is closed on the following UBS Holidays
New Years Day January 1, 2010
Memorial Day May 31, 2010
Independence Day July 5, 2010 (observed)
Labor Day September 6, 2010
Thanksgiving November 25-26, 2010
Christmas December 24 - 25, 2010
R2 Support Goto-Assist Login
