R2 Support
|
Unique Business Systems is dedicated to providing
you with quick, efficient and knowledgeable
technical support for your R2 system. Our
technicians and support staff are full service
employees who are thoroughly trained to take
ownership of your specific software issue.
How to Contact
R2 Support:
There are three methods to contact R2 Support.
Suggested methods are listed first: | |
| Email: |
The quickest
method of submitting your issue to R2 support is
to send an email to
r2support@unibiz.com. Your email
automatically gets entered into the support
queue and assigned a ticket number. |
| |
|
| Support
Site: |
You can
directly log into the support system using your
own username and password (supplied when your
account when live). Here you can enter tickets
and view the history of all your tickets. |
| |
|
| Phone: |
Call
1-800-669-4827 only for emergencies. Please
note: This number is only available during UBS
business hours (8:00am to 5:00pm PST) |
|
|
|
R2 Support
Hours
5:00am
to 6:00pm (PST)
(Weekend Premium support is available.
Please call 310-396-3929 to inquire about this service).
Please note: R2 support is closed on the following UBS Holidays
New Years Day January 1, 2009
Memorial Day May 25, 2009
Independence Day July 3, 2009 (observed)
Labor Day September 7, 2009
Thanksgiving November 26-27, 2009
Christmas December 25, 2009
R2 Support Goto-Assist Login
