Splashlight Miami
Beto Pacheco
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R2 has been extremely efficient in our day-to-day operations in our company. We
have been using R2 for the past 6 months and of my favorite features is the
Inventory Management that R2 provides. In any given day, we could have over 10
equipment orders out at the same time and R2 does an excellent job in letting us
know which items are available and which are not as well as which items we need
and do not own and need to sub-rent from our vendors. With just a few clicks R2
will tell us the expected return date for any given item. R2 has helped us in the past 6 months get the job done in less time and with less people! We're now able to do the same amount orders with half of the staff that we used last year. We have saved over $25,000 in the past 6 months by consolidating our team and allowing R2 manage the inventory for us. The customer support we received from the staff at Unique Business System has been perfect from the day we signed the contract. Assigning a dedicated Account Manger made the transition into R2 very smooth. Our Account Manager, Craig Vinter, was very patient with our staff and made everyone feel very secure about the new system. Craig always responded to our phone calls and e-mails promptly and his week long on-site training was key before going live with R2. Just like most companies, we work in a very competitive industry. Therefore, we generate lots of quotes for our clients on a daily basis. R2 has been invaluable in turning quotes into contracts. It's very easy to generate lists and reports from the system which allows management to be constantly aware of the transactions with our customers. R2 has helped increase our customer retention rate by 15%. As a Manger of our company for the past 3 years, I can honestly say that R2 has been the best investment we have made since I've been here. I estimate to increase our profits by $100,000 per year and R2 is directly related to this number. I am 100% satisfied with the product and the service that Unique Business Systems is providing us. I recommend R2 to any company looking to invest in an inventory management software. |