XL Video U.K.
John Hooker, Operations Director
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After two previous software had failed us, we gave several systems a very hard
and detailed look before deciding on R2. Our goal was to go with a company that
had a track record in our industry. We have now been running our operations on
R2 since 2004 and are thrilled that our exhaustive search finally gave us the
flexible and stable rental software we needed. We run our entire business on R2 including scheduling our labour technicians and tracking repair of equipment. Key capabilities in R2 for us are its multisite inventory status and forward availability tracking. R2 tell us, very accurately, where each piece of gear is at any time enabling us to optimize usage of our owned equipment and reducing expensive sub hires. Real time order margin preview in R2 has enabled us to analyze each order for maximum profitability. With the custom report writer in R2 we can add or modify reports as desired without having to wait months for a vendor to add one at great expense. Also, timely response from the R2 customer support team has been absolutely fantastic. |