| Sign-in Problems |
| Are you having problems signing in? Select from the list
below of common problems and follow the instructions
provided. |
| 1. ARE YOU A CURRENT CUSTOMER? |
| The support pages contain files, patches and updates for
our products. They do not contain demo versions of our
products. For demo versions or to make inquiries about UBS
Software:
|
| 2. CAN'T FIND YOUR SERIAL NUMBER? |
PowerLab Users: From the main screen, select Help
> About. Your serial number starts with PLR.
VSS Users: The serial number is located on the 'Main
Menu' or by typing 'version' from your dos prompt. Your
serial number starts with RP.
Foto Trace Users: If you are running a Novell Network,
your 5 digit number is your server prompt such as XXXX:>
|
| 3. STILL HAVING PROBLEMS? |
You can obtain your serial number by calling
1-800-697-3686 Toll
Free
|
