Unique Business Systems is dedicated to providing
you with quick, efficient and knowledgeable
technical support for your VideoTrace system.
Our technicians and support staff are full
service employees who are thoroughly trained to
take ownership of your specific software issue.
VideoTrace Support
By Email: Instantly
generate a support ticket by sending an email to
VTsupport@unibiz.com.
By Phone Reach
tech support by calling
1-800-877-8324. (Please note the hours for phone
support)
By Mail Unique
Business Systems
Attn: VideoTrace Support
1100 Colorado Avenue
Santa Monica, CA 90401
The Standard Support plan offers you 4 full hours (6
hours for multiple workstations)of high quality and
knowledgeable technical support.
Number of Workstations
1
2-3
4+
Fees
$380
$660
$770
Hours Included
5
8
8
Additional Hour Charges
$100
$100
$100
Support
Hours (all times shown are PST)
7am to 5pm (weekdays)
No weekend or holiday support
(available in the Premium Support plan)
2008 Holidays:
New Years Day January 1, 2008
Memorial Day May 26, 2008 (observed)
Independence Day July 4, 2008
Labor Day September 1, 2008
Thanksgiving November 27-28, 2008
Christmas December 25, 2008
VideoTrace Team Members
Steve Dennett
Jorge Garcia
Karl Hurt
Nancy Paczkowski
Norman Roxas
John Rule
Instantly
generate a support ticket by sending an email to
Reach
tech support by calling
1-800-877-8324. (Please note the hours for phone
support)
Unique
Business Systems
Support
Hours